Join The Wash Club on the NEW Aqua Car Wash app! Available on the App store and Google Play

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Redeeming Point Rewards

Redemption of Point Rewards and Reward Products are subject to availability. You may only redeem Point Rewards and Reward Products at Aqua Car Wash location. Aqua Car Wash reserves the right to change or discontinue the program and to change the amount or kind of Point Rewards or Reward Products necessary to be eligible for redemption at any time. Once Point Rewards or Reward Products have been redeemed, they cannot be credited back to your Account.

In accordance with applicable tax laws, applicable taxes are calculated and payable by any Program member on the full amount of the purchase price before any reduction for redeemed Point Rewards or Reward Products.

If you believe there is a discrepancy with the number of accumulated Points any My Rewards in your Account, you must notify us at the contact particulars below within thirty (30) days of the discrepancy date or it will be deemed correct.

Lost Rewards Card

If your Rewards Card has been lost or stolen, you should notify us immediately at the contact particulars below. When we are made aware of a lost or stolen Rewards Card, we will flag the card as lost or stolen and the lost or stolen card will be rendered inactive. A replacement Rewards Card can be obtained at our location. We are not responsible for any Points or My Rewards used by a third party using a lost or stolen Aqua Rewards Card. Should the security of your Account be compromised, including in the event your mobile phone or other electronic device capable of accessing your Account is lost, stolen or compromised, you should re-set your Account password immediately. We are not responsible for any Points or My Rewards used by a third party accessing your Account.

Program Cancellation or Change

Aqua Car Wash reserves the right to cancel, change or modify the Program and these Program Terms at any time and in our sole discretion. We specifically reserve the right to amend or alter the Program, any Program benefit or award/reward or these Program Terms with or without notice. If we cancel or make changes to the Program and/or these Program Terms, we may provide notice of such changes, such as by sending an email notification. By continuing to access or participate in the Program, you confirm your acceptance of the revised Program Terms and all of the terms incorporated therein by reference. We encourage you to review these Program Terms frequently to ensure that you understand the terms and conditions that apply when you access or participate in the Program. If you do not agree to the revised Program Terms, you may not access or participate in the Program. If Aqua Car Wash cancels the Program, it will provide at least sixty (60) days’ advance notice of the cancellation through a notification at If Aqua Car Wash cancels the Program, all of your Points and My Rewards will automatically and immediately expire upon the effective date of cancellation.

Any fraudulent, deceptive, unauthorized, or otherwise unlawful participation in the Program or use of the Rewards Card is strictly prohibited, and may result in immediate termination or disqualification from the Program and cancellation of your Account. Any unauthorized reproduction of the Rewards Card may lead to legal prosecution and cancellation of your Account and the expiration of all accumulated Points and My Rewards.



In order to use our Service, you must:

  • Be an individual person at least 18 years of age;
  • Possess the authority and capacity to create a binding legal obligation in your province and/or country of residence; and
  • Not be a person barred from receiving the Service under the laws of the Canada or other applicable jurisdiction.